Health sector must consider customer acquisition and retention strategies as consumers have a choice in the marketplace. Technoarch offers healthcare solutions to meet marketplace changes while strengthening member relationships.

Customers want more options, more comfort and more security. And Health sector want to create enjoyable customer experiences that attract new customers and keeps existing ones happy and connected. Technoarch offers healthcare solutions to meet marketplace changes while strengthening member relationships.

Technoarch recognizes the strategic importance of every point of contact with your members, including enrollment materials, explanation of benefits (EOB), and statements and the payment and reconciliation process. We can help you turn every interactivity into an opportunity to improve member engagement, maximize faith and positively impact profitability.

"If our society can seize this moment to unleash the power of innovators to create better models, which allow them to profit from removing waste and finding new efficiencies, we can put ourselves on the path to a satisfying and sustainable health care system"

Jonathan Bush & Michael Chernew, PhD

Our Solution

As a global leader who is serving more than 40 healthcare companies (9 of the 10 largest), we're able to offer the cost efficiencies, expertise and profit generating opportunities associated with working with a strong, single-source provider. Our solutions for healthcare insurance companies include:

Healthcare Member Communications:

Transform kits, employees ID cards, all statements, bills and letters into health management tools, customized for each member. By integrating multiple data streams, we combine information such as age, gender and risk-assessment factors with easily movable data and then deliver the communications according to your member's preference – paper, email, Web, mobile or tablet

RemitStream® Healthcare Lockbox:

Manage both patient payments and complex bill payments and documents with efficiency to get paid more efficiently, reduce errors and write-offs, and reduce administrative costs

Billing and payment services:

Easily implement a consumer-based solution that will help you work faster, more efficient payments from your members with a multi-way approach. Consumers can pay others with payments made through various channels, or they can pay digitally using transfer or card payment methods, including Digital Payments SDK API-based processing

Disbursement Services:

When consumers look into healthcare costs following medical treatment, they want payouts, reimbursements or refunds to come quickly, to improve cash flow to help with the care they need to get back in top condition. Technoarch helps companies to move their funds in minutes, not in days – all that needed is the recipient's bank account, debit card, email address or phone number.

Benefits

Healthcare can be made more reachable for individuals by investing in digital services and tools for dialogue. Smart technology makes it easier for patients to be involved in their own healthcare. And this is good news in the healthcare sector. You can expect many positive effects when the patients becomes a resource in the processes surrounding his or her own treatment, such as improved patient safety and less administration. In other words, you have a lot to gain from making your patients more active and involved. And the same applies to the patients, who can participate in their treatment without leaving their home.

• Increase cost efficiencies by working with a single-source provider

• Enhance member communications by combining movable data with targeted, relevant messaging at the member level, to change behaviors and reduce claims

• Deliver a multi-way billing and payment solution with the ability to reach all audience types, collect payments faster and reduce expenses

• Committed to protecting customer confidentiality and privacy by complying with stringent industry regulations and adhering to our security standards for data and facilities.

• Experienced provider for Medicare and Medicaid services